At Bio Collectors, we do as much as we can to avoid any disruptions to your service and to provide collections throughout the year.
The only days we are specifically closed and not providing scheduled services during a given year are over Christmas (24th-26th December) and New Years Day (1st).
All other public holidays, including Bank Holidays, are normal working days for our crew so you will receive your service as usual if it should fall on such a day.
If your business will be closed or otherwise not needing a scheduled service due to a holiday, then you will need to inform us that you will not require the collection by emailing us at firstname.lastname@example.org and requesting the service for that period to be cancelled.
If we do not receive any notification then your service will be attended as normal and if we are unable to access your waste, you may still be charged for the attempted collection as per your service agreement.